Terms and conditions

FleetBolt ("the Service") is provided by Edenbrack Services Ltd, a company registered in Northern Ireland with company number NI744293 and VAT number GB340865889. In these terms, "we", "us" and "our" mean Edenbrack Services Ltd, and "you" means the person or business using the Service.

You can contact us at support@fleetbolt.app.

By creating an account or using the Service you agree to these terms. If you are using the Service for a business, you confirm you have authority to accept these terms on its behalf. If you do not agree, please do not use the Service.

FleetBolt is software for managing vehicles, plant and machinery: machine records, compliance and service dates, events, pre-start checks and defects, fuel, parts, running costs and an AI assistant (Fleet AI).

The free plan can be used for as long as you like with no card required. The Pro plan is a paid subscription that adds features such as team members, checklists, the fuel log, parts and higher Fleet AI limits. What each plan includes is described on our pricing page. We may add, change or remove features over time, and will give reasonable notice before removing a significant feature from a plan you are paying for.

You must give accurate information when you register and keep your login details secure. You are responsible for activity under your account.

On Pro, the account owner can invite team members as Managers or Operators. Team members can see and work with the owner's fleet data according to their role. The account owner is responsible for who they invite and for removing people who should no longer have access.

You keep ownership of everything you enter or upload, including machine records, dates, events, photos and costs ("your data"). You give us permission to store and process your data only as needed to provide, secure and improve the Service. We do not sell your data. How we handle personal data is explained in our privacy policy.

You are responsible for having the right to upload the data you add, including photos and any personal information about your staff.

FleetBolt helps you keep track of dates and records, but it does not carry out inspections, examinations or tests, and it does not send reminders by email or text. Due dates are worked out from the information you enter, so they are only as accurate as that information.

You remain responsible for meeting your legal obligations, including under LOLER 1998, PUWER 1998, road traffic legislation and health and safety law, and for having inspections carried out by competent people. Running costs are estimates for planning, not financial advice.

Fleet AI produces suggestions and draft records automatically. They can be wrong or incomplete. Nothing is saved until you confirm it, and you are responsible for checking anything before you save or rely on it. Fleet AI use is subject to the monthly limits for your plan.

Text, photos and documents you send to Fleet AI are processed by our AI provider to produce a response, as described in our privacy policy.

Pro is billed in advance, monthly or annually, through our payment provider Stripe. The price is shown before you pay. Subscriptions renew automatically until cancelled.

You can cancel at any time from your account. Pro stays active until the end of the period you have paid for, then your account returns to the free plan. Payments already made are not refunded except where the law requires. If we change the price of Pro, we will tell you before the change applies to your next renewal.

You must not:

• use the Service for anything unlawful, or upload unlawful or harmful content;
• try to access other customers' data, or get around limits or security;
• copy, resell or reverse engineer the Service, or overload it with automated requests.

We may suspend or close an account that breaks these rules.

We work to keep FleetBolt running and your data safe, but we cannot promise the Service will always be available or free of errors. We may need to pause it for maintenance or updates.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

Otherwise, we are not liable for loss of profit, business, revenue or data, or for any indirect or consequential loss, or for fines, penalties or losses arising from missed inspections, renewals or other compliance obligations. Our total liability to you in any 12-month period is limited to the amount you paid us for the Service in that period.

You can stop using the Service and ask us to delete your account at any time by contacting us. We may suspend or close your account if you seriously or repeatedly break these terms. If we close the Service as a whole, we will give you reasonable notice so you can export your records.

We may update these terms from time to time. We will post the new version on this page and change the "Last updated" date, and for significant changes we will let account owners know in advance.

These terms are governed by the law of Northern Ireland, and the courts of Northern Ireland have jurisdiction.